can make a complaint?
Any citizen or University employee may make a complaint.
Normally, the individual, who has been affected by the employee's
conduct should be the person to complain. The exception
would be a parent filing a complaint for a minor child or
other similar situations.
In what form should the complaints
may be made in person, in writing, or by telephone. However,
every attempt shall be made by the department to have the
complainant reduce the complaint to writing and have it
signed under oath. Complaints should concisely and specifically
describe the conduct of the employee
that was found to
be improper. Rather than say the employee was unprofessional
or rude, by providing the specific words or phrases, describing
the employee's tone of voice, or
citing specific acts
of unprofessionalism. Identify the employee as much as possible.
This can be accomplished by providing the employee's name,
and/or badge number, patrol vehicle number, and the date,
time and location of the incident. If available, include
the names, addresses, and telephone numbers of all witnesses.
To whom should the
complaints be made?
All Department employees
are required to accept complaints, if no supervisor is immediately
available to do so. Most complaints are directed to the
supervisor on duty, or to the appropriate Unit Commander.
When may complaints be made?
Complaints may be made at any time. Normal office hours,
telephone numbers, and addresses are listed at the end of
this document. Additionally, complaints should be made within
a reasonable time after the alleged misconduct occurred
to help ensure evidence is still available and recollections
of the incident are fresh.
About what things can a complaint
be made, or concern expressed?
The complaint resolution process was established to identify
alleged unprofessional or misconduct by Police Department
employees. This encompasses violations of laws or Police
Department rules and regulations. A disagreement with a
policy or law, or the application of a policy or law is
not considered a complaint, and will normally be referred
to the Commander most directly involved with the policy
or law in question for response and/or resolution.
Other than those complaints, which are immediately resolved,
every complaint of misconduct by an employee will be investigated.
Upon receipt of a complaint, the Director will send the
complainant a letter acknowledging receipt of the complaint.
An investigator will be assigned and the investigator may
conduct a preliminary inquiry by telephone, mail or in person
to clarify specific issues.
Complaints of a routine nature will generally be assigned
to the employee's supervisor. More serious or complex matters
will normally be investigated by a Unit Commander.
The Investigators will attempt to contact the complainant,
the accused employee, and witnesses; examine physical evidence;
review reports and records; and thoroughly document the
facts surrounding the incident.
The Investigator's report will be submitted to Director/Chief
of Police upon completion.
Disciplinary action will be initiated when appropriate.
In some cases, counseling may be recommended.
How does making a complaint
affect present or future charges against me?
Any criminal charges or legal issues must be decided by
the appropriate court. The investigation of your complaint
will focus on the employee's conduct, not on any pending
charges against the complainant.
Can I make an anonymous complaint?
Supervisors are assigned to conduct an inquiry, when an
anonymous complaint is received, to determine if any basis
exists for the complaint; however, inquiries are less likely
to reveal all the facts surrounding an alleged incident,
when the investigator is deprived of the opportunity to
contact the complainant.
We strongly encourage persons having legitimate concerns
to sign the complaint form and fully cooperate with the
*The penalty for making a false statement
is a $500 fine or imprisonment not exceeding 60 days